Sales Professional
The Sales Professional makes the client's need their primary focus. They strive to establish 
client relationships, listening to clients to anticipate their needs and takes personal 
responsibility for the client's requests. The Sales Professional is very knowledgeable about 
Company merchandise and remains continuously up to date as new products are introduced 
The Sales Professional strives to create a good impression and delivers memorable service to 
clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and 
hospitality.
Responsibilities
• Confidently present product to clients incorporating storytelling and technical detail while 
creating a hospitable atmosphere.
• Build, maintain and develop a clientele through use of company CRM platform focusing on 
relationship building. 
• Develop and maintain product knowledge on the brands, collections, and pieces carried in 
the showroom as well as general industry knowledge. 
• Maintain a professional attitude at all times and conduct business with integrity.
• Comply with all Company guidelines, policies and procedures as outlined in all company 
publications.
• Offer assistance and build effective working relationships with team members.
• Turn clients over to another member of the team as required to best serve the client's 
needs.
• Organize merchandise and displays accordingly in order to optimize sales and minimize 
shrinkage.
• Supports the client experience within showroom hospitality guidelines.
• Independently uses all company systems, hardware and software required in the 
performance of duties and responsibilities.
• Complete relevant administrative responsibilities and tasks that support the Client 
Experience.
• Take in and delivers client repairs when required.
• Performs all the duties and responsibilities as assigned by management.
Job Title Sales Professional
Department Retail
Location WOSG Showrooms and Boutiques
Reports to Showroom/Boutique Management
Supervisory/Management Responsibilities
N/A
Physical Requirements
• Required to stand up for long periods of time.
• May be required to lift packages/boxes.
Working Conditions and Environment
• Schedule flexibility and availability required to accommodate showroom hours, including 
evenings and weekends.
Knowledge and Skills Required
Education
• High School Diploma
Experience
• 1 year retail sales experience
Skills and Knowledge
• Excellent storytelling ability 
• Passion for timepieces and/or jewelry 
• Excellent client service and selling skills. 
• Excellent interpersonal and communication skills (verbal and written) Excellent 
organizational skills.
• Ability to work as a team.
• Able to multitask in a fast-paced environment.
• Computer literate (MS Office