Job Objective
As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.
Responsibilities
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As a Showroom Administrator you will be responsible for ensuring all areas of administration within the showroom are kept in line with company procedures
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You will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues
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You will be well presented at all times with a positive “can do” attitude; delivering excellent client service to everyone that you meet, you will play a key role in the Showroom’s success!
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Ensuring all administrative tasks and related documentation adheres to Company Audit and Security procedures, including stock control, end of day paperwork and banking
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Ensuring enquiries and orders are dealt with in an efficient manner
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Managing all internal stock and repair systems in line with audit procedures
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Ensuring quality housekeeping and efficient set up in all admin associated areas of the showroom
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Answering and directing telephone enquiries
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Delivering an exceptional client experience
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Completion of relevant training via e-learning
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Adhering to company dress code
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Other duties and responsibilities as assigned
Knowledge and Skills Required
Experience
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Watch product knowledge
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Visual merchandising skills
Skills
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Excellent planning and organisational skills
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IT literate
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Flexible and adaptable to change
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Motivated, proactive and dedicated
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Excellent interpersonal and communication skills
Job Title
Showroom Administrator Department
Retail