JOB OBJECTIVES

To educate and create an environment to reduce loss for the company, and to create a safe and 
secure workplace for the company’s clients and colleagues in a manner that does not detract 
from luxury experiences. You will be responsible for overseeing day-to-day protection of retail
store assets and enforcing asset protection strategies. Work directly with our Insurance Broker 
and Legal Department to ensure compliance with retail pull levels, off-sight event insurance 
coverage, reporting losses, etc. Supervise and support the Inventory Control and Security & 
Facilities departments.
Leveraging your extensive Asset Protection and leadership skill set, you will act as support to 
the Store Director, providing consultative partnership to solve challenges related to Asset 
Protection

 
RESPONSIBILITIES
▪ Develop, implement, and enforce asset protection protocols, policies and procedures in 
retail showrooms, boutiques and corporate facilities aligning with the UK Audit & Asset 
Protection Department and USA Retail Operations.
▪ Responsible for the ongoing analysis of loss prevention exposures and 
development/implementation of cost effective, proactive risk mitigation programs.
▪ Supervise and maintain all avenues of reporting losses to insurance carrier.
▪ Responsible for developing and implementing new security designs for store 
renovations and new store openings.
▪ Ensure that physical security for people, goods and facilities is complying and in good 
condition.
▪ Investigate incidents (internal and external) on robberies and instances of fraud and 
update all files on reported losses.
▪ Partner with IT Department for exception reporting or other Asset Protection/auditing 
tools that SAP may offer.
▪ Participate in projects to identify process improvements to current inventory 
management processes, systems, and auditing tools.
▪ Subject matter expert to collaborate with Learning & Development on training and with 
Manager of Legal Affairs on company policies.
▪ Work with counterparts in the UK
▪ Prepare training and awareness sessions for all the levels of the company’s personnel 
concerning asset protection measures, policies and operating procedure, robberies, 
instances of fraud, active shooter, and emergencies.
▪ Ensure that transfer procedures, shipments to clients, and shipping guidelines are respected 
and complied with.
▪ Oversee the Inventory Control Department to ensure compliance to all required physical 
inventory counts, retail support for all inventory related issues/questions are responded to 
in a timely manner, and in a professional demeanor. Verify that all inventory adjustments in 
SAP have been entered correctly, submit reporting to Finance monthly. Ability to perform all 
Inventory Control related tasks in SAP serving as a back up to the Inventory Control 
Manager. Involved with systems conversions for newly acquired showrooms to include 
reticketing and physical inventories.
▪ Oversee the Facilities & Security Department, responsible for bidding and sourcing new 
vendors for security equipment, alarm services, guard services and maintenance services for 
the company. Responds to emergencies after hours, supervises/schedules guards to ensure 
compliance with standards. Follows up with open maintenance issues reported to our 3rd
party maintenance provider; and reviews the monthly Health & Safety checklists submitted 
by retail teams. Supervises and coordinates security measures during special events, 
weather related emergencies, or other emergencies. Maintains the emergency contact 
listing for all mall/security offices for all retail locations,
▪ Develop direct contacts and act as a liaison agent between the company and the external 
services (Police, Fire Department, insurance adjuster, etc.).
▪ Carry out all other tasks related to Asset Protection, Inventory Control and Security & 
Facility.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES
Supervise and develop two full time colleagues: Facilities & Security Manager and Inventory 
Control Manager. 

PHYSICAL REQUIREMENTS
Ability to work flexible schedules based on business needs which may include evenings, 
weekends, and holidays.
Ability to travel to retail showrooms and boutiques on a regular basis.

ESSENTIAL EXPERIENCE & REQUIREMENTS
A. EDUCATION
▪ BA degree from four-year institution
B. EXPERIENCE
▪ 3+ years of leading Asset Protection function, preferably in luxury retail
▪ 5-10 total years of experience in related positions (e.g., security, inventory control, 
internal audit, health & safety, etc.)

C. SKILLS
▪ Excellent planning, multi-tasking in fast paced environment, and organizational skills
▪ Strong analytical and problem-solving skills
▪ Sound judgement with ability to make quick, informed decisions.
▪ Strong Computer skills, Web Navigation, Microsoft Office (Excel, Word, Power Point) 
▪ SAP experience preferred (or other enterprise level ERP system)
▪ Previous experience with Security/Asset Protection affiliated equipment (C.C.T.V/Alarm 
Systems) is strongly preferred.
▪ Excellent interpersonal and communication skills with the ability to work collaboratively 
and cross-functionally with all levels of management.
▪ Excellent leadership skills imperative to the position.
▪ Ability to prioritize projects in order of importance is a must.
▪ Excellent written and verbal communication skills
▪ Accuracy and attention to detail
▪ To have the ability to work independently as well as in a team.
▪ To be able to work under stress.
▪ Innovative thinkin