Job Purpose

At our Rolex Boutique, our Watch Technicians are responsible for providing high-quality work on Rolex timepieces. The successful candidate will be expected to assist showroom management in the administration of the service department to diagnose and service limited quartz and mechanical movements to manufacturer specifications.

Schedule flexibility and availability is required to accommodate showroom hours, including evenings and weekends.

Qualifications and Experience

• High School Diploma required
• 1 year retail sales or hospitality experience
• Excellent storytelling ability
• Passion for timepieces and/or jewelry
• Excellent client service and selling skills
• Excellent interpersonal and communication skills (verbal and written)
• Excellent organizational skills
• Ability to work as a team
• Able to multitask in a fast-paced environment
• Computer literate (MS Office)

About Us

We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Rewards

In return for your commitment to excellence, we offer:

• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts

For more information, please refer to the full job description attached.