Job description

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Omega Boutique Manager (0886)

Job Objective

The Boutique Manager will be responsible for assisting in the management of general boutique functions, with a primary focus on providing excellent client service, cultivating a professional and pleasant environment for all staff members, setting standards for each colleague for which they are accountable and working closely with others on the management team.

 

Responsibilities

  • Achieve and exceed goals through sales strategies, clienteling, sourcing new clients and maintaining and building productive long-term relationships with existing clients
  • Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
  • Stay current with market competition, industry, watch trends and client shopping behaviors
  • Demonstrate strong business acumen; strategically forecast, plan and budget to the needs of the business (i.e. payroll, staffing, etc.)
  • Manage daily operational tasks according to SW standards including selling and service
  • Assist with recruitment and retention efforts
  • Serve as a leader within the building in support of the Boutique Director
  • Support an environment of teamwork, trust and collaboration with peers, clients and supervisors
  • Develop product knowledge skills and remain aware of current collections that are in-boutique and on-line; cascade and train information to the broader team
  • Foster a boutique environment that delivers renowned and authentic service to create a Luxury client experience
  • Other tasks and responsibilities as assigned by management.

 

Working Conditions and Environment

  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

 

Knowledge and Skills Required

Experience

  • 2+ years of retail service experience required, preferably luxury retail environment

 

Skills

  • Current knowledge of watch trends and competition in the marketplace
  • High school diploma or equivalent; college degree or equivalent work experience preferred
  • Proficiency with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to communicate effectively with clients and team (both oral and written)

 
 
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Location
Roosevelt Field
630 Old Country Rd , Garden City , NY , USA, 11530
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  • Salary:
    Competitive + Benefits
  • Location:
    Roosevelt Field
  • Brand:
    Watch Boutiques
  • Contract Type:
    Permanent - Full Time
 
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