Job description


Administrative Manager (0644)

Job Objective

Our Administrative Manager is an important member of our Retail team. The Administrative Manager will provide general showroom and office support with a major focus on providing excellent client service and fostering a professional work environment for all team members. The Administrative Manager will also coach, train, and develop office staff.


  • Assist clients with their purchase, repair or service concerns in a friendly and professional manner.
  • Provide relief coverage on the sales floor and assists clients as deemed necessary.
  • Coach, trains and develop office staff.
  • Ensure office and management are operating within Company Guidelines, Policies and Procedures.
  • Inventory control and reconciliation of physical inventories.
  • Ensure sales transactions are processed according to company guidelines, and bank deposits are handled according to policy.
  • Oversee shipping and receiving of all merchandise and paperwork.
  • Reconcile and finalize payroll for posting.
  • Oversee the repair department; ensuring repairs are completed in a timely manner.
  • Assist sales professionals and management team with their concerns and special request.
  • Answer phones in a polite, friendly manner and assist clients with their requests.
  • Perform opening and closing procedures.
  • Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and
    outgoing transfer packing slips in corresponding files.
  • Ensure store has all necessary supplies and materials.
  • Prepare all packages for mailing and shipping.
  • Provide support with general showroom/office maintenance.


Supervisory/Management Responsibilities

  • Direct Reports


Physical Requirements

  • Required to stand up for long periods of time


Working Conditions and Environment

  • Schedule flexibility and availability required to accommodate store hours, including evenings and weekends
  • Multi-task environment at a fast pace level


Knowledge and Skills Required


  • A college degree is desired. 



  • Requires a minimum of two (2) to three (3) years of administrative experience, preferably in a retail operations environment. 



  • Good Client Service and selling skills
  • Good interpersonal and communication skills (verbal and written)
  • Detail oriented and good organizational Skills
  • Teamwork
  • Able to multitask in a fast-paced environment
  • Computer literate (MS Office)
  • Must speak be bi-lingual in Spanish and English. 

Must have the ability to manage 1-2 office associates. 

Close map
Aventura Mall
19575 Biscayne Blvd , Suite 177, Aventura , FL, US, 33180
  • Salary:
    Competitive + Benefits
  • Location:
    Aventura Mall
  • Brand:
  • Contract Type:
    Permanent - Full Time
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