Job Objective
Our Administrative Manager is an important member of our Retail team. The Administrative
Manager will provide general showroom and office support with a major focus on providing
excellent client service and fostering a professional work environment for all team members.
The Administrative Manager will also coach, train, and develop office staff.

Responsibilities
▪ Assist clients with their purchase, repair or service concerns in a friendly and professional
manner.
▪ Provide relief coverage on the sales floor and assists clients as deemed necessary.
▪ Coach, trains and develop office staff.
▪ Ensure office and management are operating within Company Guidelines, Policies and
Procedures.
▪ Inventory control and reconciliation of physical inventories.
▪ Ensure sales transactions are processed according to company guidelines, and bank
deposits are handled according to policy.
▪ Oversee shipping and receiving of all merchandise and paperwork.
▪ Reconcile and finalize payroll for posting.
▪ Oversee the repair department; ensuring repairs are completed in a timely manner.
▪ Assist sales professionals and management team with their concerns and special request.
▪ Answer phones in a polite, friendly manner and assist clients with their requests.
▪ Perform opening and closing procedures.
▪ Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all
incoming and outgoing transfer packing slips in corresponding files.
▪ Ensure store has all necessary supplies and materials.
▪ Prepare all packages for mailing and shipping.
▪ Provide support with general showroom/office maintenance.
Supervisory/Management Responsibilities
▪ Direct Reports Reports to Showroom Director
▪ Required to stand up for long periods of time

Working Conditions and Environment
▪ Schedule flexibility and availability required to accommodate store hours, including
evenings and weekends
▪ Multi-task environment at a fast pace level
Knowledge and Skills Required

Education
• A college degree is desired.

Experience
• Requires a minimum of two (2) to three (3) years of administrative experience,
preferably in a retail operations environment.

Skills
• Good Client Service and selling skills
• Good interpersonal and communication skills (verbal and written)
• Detail oriented and good organizational Skills
• Teamwork
• Able to multitask in a fast-paced environment
• Computer literate (MS Office)
• Must speak be bi-lingual in Spanish and English.
• Must have the ability to manage 1-2 office associates.